[WATERTOWN, Mass., April 14, 2014] Bright Horizons Family Solutions®, a leading provider of employer-sponsored child care, early education, and work/life solutions, today announced that it has been named as one of The Denver Post’s Top Workplaces. Bright Horizons operates 19 child care centers in Colorado and the state is also home to the Bright Horizons Contact Center, which supports the organization’s child care, emergency back-up care, adult learning and college counseling operations.
“We are thrilled to be recognized as one of the Top Workplaces in the Denver area. This distinction validates the commitment, passion and hard work that Bright Horizons employees contribute on a daily basis," said Bright Horizons Chief Executive Officer David Lissy. "Both in our Broomfield office and in our child care centers, Bright Horizons employees have built a work environment and culture that is based on camaraderie and respect for one another. This shines through in our ability to provide high quality child care, education and customer service to each and every family and client we serve."
When severe rain and floodwaters affected Colorado residents in September of 2013, Bright Horizons employees at the Contact Center and child care centers came together to provide comfort and support to those who needed it most. Whether it was providing shelter for colleagues who had been evacuated from their homes or donating clothing and meals to a local shelter, the Bright Horizons employees in Colorado did remarkable work to support each other in the face of these devastating floods.
"It was truly inspiring to hear many of the stories from the Bright Horizons teachers and staff who demonstrated such teamwork and selflessness during and in the aftermath of this severe weather," said Lissy.
The Bright Horizons Contact Center was recently recognized for its customer service and was certified for the third consecutive year as a Center of Excellence by BenchmarkPortal, a leading organization dedicated to call center benchmarking and best practices. This Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry.
The Top Workplaces are determined solely on employee feedback. The employee survey is conducted by WorkplaceDynamics, LLP, a leading research firm on organizational health and employee engagement. WorkplaceDynamics conducts regional Top Workplaces programs with 40 major publishing partners across the United States. Over the past year, more than 5,000 organizations and 1 in every 88 employees in the U.S. have turned to WorkplaceDynamics to better understand what’s on the minds of their employees.
The Denver Post published the complete list of Top Workplaces on April 13th. For more information about the Top Workplaces lists and WorkplaceDynamics, please visit www.topworkplaces.com and www.workplacedynamics.com.