Emergency Back-Up Care

Back-Up Care is a Game Changer + You Have a Chance to Win

When school’s closed or your regular caregiver cancels, you can still get to work — even during night & weekend shifts.

McDonald employee benefits through Bright Horizons
*Limited Time Offer – For important information on terms and conditions, please click here.

Don’t Miss A Shift!

Tell us when you need care, and we'll find you options that match your family's needs and your work schedule.
Father and mother hold their son at daycare

    Rely on your benefit to:

  • Find high-quality emergency back-up family care for the whole family at no cost to you
  • Book emergency back-up child care in a center or your own home
  • Schedule emergency back-up care for adult or elder loved ones in your home or theirs
  • Make reservations for planned or last-minute care needs up to 60 days in advance
  • Feel reassured with health and safety policies that set the standard for the industry

Take advantage of the chance to win – Registration is free and easy and then you will be prepared!

Register today so that you are fully prepared to use Emergency Back-Up care for those expected and unexpected gaps in regular care. You will be entered into the drawing and have a chance to win 1 of 50 $25 gift cards. Watch this video to see how easy it is to register!

Mother holds baby, in infant daycare room | Bright Horizons

Access Emergency Back-Up Care

Register and create your profile to reserve care . When prompted enter Employer Username: Franchisee | Password: Backup Download the App: Search “back-up care” in the App Store or Google Play

Ready to get started?

Set up a secure family account to register!


Call us at 877-BH-CARES and we'd be happy to help

Enhanced COVID-19 Health & Safety Protocols

Developed based on guidance from the CDC, state and local public authorities, and our partnership with a pediatric infectious disease specialist at Boston Children’s Hospital. Click below, for up-to-date information on back-up care and COVID-19

Daily health screen and temperature checks upon arrival

Reduced class sizes

Face masks/coverings required for all staff, regardless of vaccination status

Frequent cleaning and disinfecting of high-touch surfaces, toys, and laundered items