“Uberizing” Nursing: A Study about Solving Staffing Shortages

Two doctors having a conversation as they walk up stairs

Healthcare needs an answer to empty shifts – Mercy Health has one

You need to fill nursing shifts…now. One study proves a brand new strategy can get new results. 

By Uberizing nursing and putting schedule control in the palms of nurses’ hands, Mercy Health completely reinvented nursing and as a result:  

  • Recruited hundreds of new gig nurses
  • Attracted the attention of new prospects
  • Retained core nursing staff who might otherwise have exited for travel-nurse gigs

“Trends are showing that the supply of nursing professionals is going to continue decreasing,” said Mercy’s Chief Organizational Effectiveness Officer Tracey Grimshaw. This way, “We’re able to attract talent and give them the flexibility they need.”

“Mercy ‘Uberizes’ Nursing for the Future of Work” was created in partnership with Josh Bersin & Associates. 


Bright Horizons
About the Author
Bright Horizons
Bright Horizons
In 1986, our founders saw that child care was an enormous obstacle for working parents. On-site centers became one way we responded to help employees – and organizations -- work better. Today we offer child care, elder care, and help for education and careers -- tools used by more than 1,000 of the world’s top employers and that power many of the world's best brands

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