Working Learner Index Industry Findings: Retail

retail worker smiling while helping customer

While every industry has been disrupted by advances in online technology, it’s no exaggeration to say that retail has been turned upside-down, throwing the industry’s talent needs into chaos. Retailers rely on an army of frontline employees as their public face, and the best candidates are hungry for education. 

Based on insights from 30,000 respondents, the Working Learner Index reveals important ways that retailers can drive more value from their education benefit programs. It concludes that the right combination of education benefits can help retail employees achieve their education goals, in turn addressing the organization’s challenges as well.

Bright Horizons
About the Author
Bright Horizons
Bright Horizons
In 1986, our founders saw that child care was an enormous obstacle for working parents. On-site centers became one way we responded to help employees – and organizations -- work better. Today we offer child care, elder care, and help for education and careers -- tools used by more than 1,000 of the world’s top employers and that power many of the world's best brands
retail worker smiling while helping customer

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