Want Skilled Employees? Invest in Them.
At Solutions at Work LIVE 2016, Bright Horizons President Stephen Kramer sat down with Joyce Williams, senior advisor of employee relations at Memorial Hermann Health System, to discuss the benefits she's experienced with EdAssist and her own higher education journey.
Rewind 26 Years:Joyce began her career at Memorial Hermann 26 years ago as a receptionist. At the time, she held an associate degree in office education. With the investment her company made in her through tuition reimbursement, she was able to go back to school, get her bachelor's degree, and later, her MBA.
Dream Big:"Having tuition reimbursement available was huge for me," says Joyce, especially given that she's a single parent. "With an associate degree, I had goals of advancing my career." Tuition reimbursement allowed her to do that - it allowed her to dream big. And not only that, since Memorial Hermann invested in her, she was able to invest in her daughter. The funds Joyce received for her own tuition reimbursement freed up funds that made it possible for her to help her daughter pay for school, too.
Give Back:Joyce knows that tuition assistance goes a long way; she's experienced it firsthand and it's also made her a loyal employee. "I think if they spend that much time in developing me, then I owe them 26 years and probably a little bit more of myself," she says.
After going through years of higher education while also working full time, Joyce works with other Memorial Hermann employees on their career development. She likes to share her story with them often, employees think there is no opportunity and they can't do it, but feel motivated once they've heard about Joyce's journey.
It all boils down to this: if you invest in your employees, they're going to give back to you, too.
Take a look at the full video here.