A Business Continuity Strategy for Life's Disruptions
Business Continuity Numbers at the Individual LevelWe recently completed a survey of more than 4,000 employees and learned that people are dealing with a lot more than just weather. Consider, in just a six month period:
- 28% of employees experienced anxiety or depression,
- 14% saw a major change in the health or behavior of a close family member
- 11% had a major change in their personal financial situation
Weathering All of Life's ChallengesA robust, well-subscribed set of employee supports makes a difference in how well employees weather the hard times and how quickly they bounce back. Here's the proof: we compared employees with low benefits utilization (the bottom third of our study) to those with high utilization and found significant differences on a number of important outcomes.
Employees who use work/life benefits often have higher levels of resilience. This group had much higher scores on statements like "I tend to bounce back from problems," "I'm good at finding solutions at problems," and "I'm generally optimistic about life." It doesn't stop there these same people:
- Reported significantly higher work quality and productivity in the two weeks prior to the survey
- Were more likely to report that they consistently had the energy needed to manage their work responsibilities
- Reported feeling more control over their work
- Reported higher job satisfaction
- Were more likely to recommend their employer
- Were less likely to consider leaving in the coming year
- Reported significantly better health
The takeaway? To create an effective business continuity strategy that accounts for individual life disruptions, employers should do everything possible to give employees programs they need, and find the most effective possible ways to get them to utilize those programs.