Open Access – Effective Education Benefits for Frontline Workers

Webinar: Hear from HR leaders focused on frontline workers

A happy retail worker.

Duration: 1 hour

Frontline and service workers are more critical than ever for the success of many organizations. Yet turnover in these roles is frequently too high and engagement too low. Providing meaningful education opportunities solves both issues, but requires a focus on the specific needs of frontline workers along with innovative program design to help drive success.

Register for this on-demand webinar to hear from HR leaders focused on frontline workers and to learn more about:

1. The characteristics of this group which can lead to low usage of existing tuition programs.
2. How Wawa has built an enviable reputation for developing frontline talent into leadership.
3. New affordable education formats which address key barriers to usage.


About the Speakers

Brian Smith Senior Supervisor of Learning Delivery, Wawa, Inc.

Brian Smith is Senior Supervisor of Learning Delivery at Wawa, Inc. which employs over 35,000 associates at more than 850 convenience store locations in the eastern USA.

Sharlyn Lauby - President, ITM Group Inc.

Sharlyn Lauby is president of ITM Group Inc., a human resources consulting firm focused on helping companies retain and engage talent. She is the author of the best-selling books “Manager Onboarding: 5 Steps for Setting New Leaders Up for Success” and “The Recruiter’s Handbook: How to Source, Select, and Engage the Best Talent”.