woman on a virtual interview on laptop

Tips for Participating in a Virtual Interview

During the COVID-19 pandemic, visitors in Bright Horizons centers are restricted and most interviews are being completed by phone or video. While in a different setting, virtual interviews are formal interviews for a position with Bright Horizons. Your recruiter or interviewer will provide the details for your phone or video interview via MS Teams. Below are tips to help you prepare for your virtual interview.

Be Aware of Your Lighting and Location:

  • Choose a quiet location where you are able to avoid interruptions as much as possible.
  • For a video interview, try to have a light source (ex. lamp, sunlight) behind your webcam or device to light up your face.
  • Consider the position or angle of your camera for a video interview. You may want to use a stand to hold the camera position on a mobile device.


  • If scheduled for an MS Teams’ video interview, click the link provided in the meeting request a few minutes ahead of your start time. You’ll remain in a virtual lobby until the hiring manager is ready to start the interview and clicks to admit you.
  • Ensure your laptop or mobile device is fully charged or plugged in.
  • Disable or silence notifications on your laptop or mobile device to limit distractions.

Be Yourself:

  • The interview is your opportunity to allow your interviewer to get to know you and vice versa.
  • For a video interview, try to maintain eye contact by looking at the camera instead of the screen. Your body language can help to convey your enthusiasm and interest.
  • For a video interview, dress as you would for an in-person interview.
  • Have a list of questions that you wish to ask the interviewer about the role and the center.

We know that even with preparation, things can go awry! If you experience a technical issue, take a deep breath and let your interviewer know. An unexpected technical challenge can be an opportunity to display your sense of humor, as well as your problem-solving and adaptability skills.

To request an accommodation, please speak directly with your recruiter. If you need further information, please connect directly with your recruiter. We are here to help!