Back-Up Dependent Care Programs
Bright Horizons back-up dependent care programs provide employees with a safety net for those days when regular arrangements fall through. Back-up care supplements, rather than replaces, normal care arrangements and is a comforting emergency alternative when you need it the most. Bright Horizons’ programs offer back-up care for family members of all ages, from infants through the elderly, including adults and children with special needs.
Bright Horizons back-up care programs are provided most often through employers who sponsor care for their employees with dependent care needs. We also provide back-up care to the community at certain Bright Horizons child care centers.
Employer-Sponsored Program Options
If your employer sponsors a back-up dependent care program, you may have access to a variety of back-up care solutions, depending on the programs in which your employer participates.
Dedicated Back-up Care Centers
- Dedicated center-based back-up child care programs provide employees of participating companies with access to specific child care centers for their back-up care needs. These programs are delivered within Bright Horizons centers that have been designed and are managed to provide high-quality back-up care. Many of these programs occur within dedicated back-up environments with staff specially trained in back-up child care. To learn whether your company participates in a dedicated back-up child care program, contact your human resources, benefits, or work/life department.
Back-up Care Advantage Program™
- The Bright Horizons Back-Up Care Advantage Program™ provides access to back-up care for children — both well and mildly ill — as well as adults and elders. Participants may access our nationwide network of quality, licensed child care centers, including hundreds of Bright Horizons child care centers, as well as in-home care provided by trained, licensed home health care professionals. If your organization offers this program and you would like to register, please call 877-BH-CARES.
What Options Are Available to You?
If you need help determining what programs you have access to, contact your human resources, benefits, or work/life department. You may also call 866-273-2773 to reach a Bright Horizons parent service associate who can assist you in understanding your back-up care options and register with your program of choice.
If you do not have access to back-up child care though your employer, click here for information on Bright Horizons centers that are open to members of the community. These centers may be able to accommodate requests for back-up care. To obtain information on availability and tuition for back-up or drop-in care please contact the center directly.
 Visit Education at Bright Horizons, The Multi-Age Approach to Back-Up Care.
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